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C&M Travel Recruitment

London | Permanent
Job title: Business travel support agent
Location: London
Job type: Permanent

Full job description

Business travel support agent - Required for this global travel organisation. You will be working on a hybrid basis with 3 days in a London office, salary up to 40k. Experience wise, they are looking for 5 years travel industry experience, knowledge of amadeus and galileo, strong fares and ticketing experience, ideally a mix of corporate and leisure.

Business travel support agents duties
-Supporting the companies independent consultants who look after both corporate and leisure clients
-Actioning requests sent over to the helpdesk, such as issuing/reissuing and refunding complex airline tickets, help advisors with systems such as concur,Dophone etc, help with ADMS, GDS issues, both amadeus and galileo
-Assist new advisors with setup and run training sessions
-Manage the UK hotel inbox
-Support advisors with NDC requests
-Quality checking advisors bookings 

Business travel support agents skills required
-Minimum 5 years business/leisure travel experience
-Excellent Amadeus and galileo knowledge
-Strong fares and ticketing knowledge
-Good British rail and European train knowledge
-Good knowledge of Concur

Additional information
-Monday to Friday role, 3 days in a central London office
-Benefits include pension, 25 days holidays, Bupa, up to a 5% bonus, life insurance plus many more 

If you are interested in the above role please apply online or send your cv to duncan@candm.co.uk quoting DT59756